Last Updated: 25 Nov, 2025
Urban Threads is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us on digital platforms.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
B. Automatically Collected Information
When you browse our website:
- IP address
- Device information
- Browser type
- Pages visited
- Cookies and similar tracking technologies
C. Order & Account Information
- Order history
- Wishlist items
- Communication preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order updates and transactional emails
- Provide customer support
- Improve website functionality and user experience
- Run marketing campaigns and personalized offers
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell your personal data.
We may share information only with trusted third parties for the following reasons:
- Payment gateways (e.g., Razorpay, PayU, Stripe)
- Shipping and logistics partners
- Email & SMS service providers
- Analytics and marketing tools (e.g., Google Analytics, Meta Ads)
- Legal authorities, if required by law
All third parties access your information only to perform specific tasks on our behalf.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Personalize your shopping experience
- Remember user preferences
- Track website analytics
You can disable cookies through your browser settings, but some website features may not function properly.
5. Data Security
We implement industry-standard measures to protect your personal information, including:
- SSL encryption
- Secure payment processing
- Restricted access controls
However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise your rights, email us at hello@thanmayeev0gmail-com
7. Marketing & Communication
By signing up on our website or making a purchase, you consent to receiving:
- Promotional emails
- SMS/WhatsApp updates
- Order-related notifications
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
9. Children’s Privacy
Urban Threads does not knowingly collect data from children under 13. If you believe such data has been collected, please contact us for immediate removal.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us:
Urban Threads
Email: hello@urbanthreads.space
You can also reach out to us on our Social Media Handles mentioned towards the end of the page.
